Your sleepbuds and charging case may require periodic cleaning.
Applies to:
StayHear+ Sleep tips:
Remove the tips from the sleepbuds, and wash them with a mild detergent and water.
Note: Make sure you thoroughly rinse and dry the tips before reattaching them to the sleepbuds.
Sleepbud nozzles:
Clean only with a dry, soft cotton swab or equivalent. Never insert any cleaning tool into the nozzle.
Case charging pins and sleepbud charging contacts:
Regularly pat dry with a dry, soft cotton swab or equivalent.
CAUTION: Do NOT clean the charging pins using a wiping motion, as this can bend the charging pins or force moisture into cracks in the case.
Charging case:
Clean only with a dry, soft cotton swab or equivalent.